Kennedi Malone
Frequently Asked Questions
General Questions
Q: How will I receive my images?
A: Edited images will be delivered via a secure email link.
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Q: How quickly will I receive my images?
A: Final galleries are typically delivered within 7–10 days after your session. During periods of high demand, delivery may take slightly longer.
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Q: What payment methods are accepted?
A: Accepted payment methods include Cash, Cash App, Venmo, PayPal, and Zelle.
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Q: If I refer someone, can I receive a discount?
A: Yes — referring a new client earns you a 10% discount on your next session.
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Q: Can I record during the photoshoot?
A: Yes, you are welcome to record during your session. Please record only the subject and refrain from filming the photographer.
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Q: Do I pay before or after the session?
A: Most clients choose to pay after the session. However, studio rental fees must be paid in advance to confirm the reservation. Final session balances are due on the day of your shoot.
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Q: Is there a late fee?
A: No formal late fee is charged. That said, please be mindful of your scheduled time. If unexpected delays arise, I appreciate prompt communication.
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Q: Are deposit fees included in the final price?
A: Yes — your non-refundable deposit is credited toward your final balance.
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Q: Can I receive my unedited pictures?
A: I do not deliver unedited images.
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Studio Session Questions
Q: Do I need to book the studio myself?
A: No — I handle all studio reservations for you. This keeps your experience smooth and ensures the space matches your session needs.
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Q: How much does the studio rental cost?
A: Studio rental fees typically range from $65–$120 per hour, depending on the space. This fee is billed separately and must be paid before your session.
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Q: Can I choose the studio?
A: You can share your preferred style (minimal, lifestyle, colorful, etc.) during booking. I’ll select a studio that fits your vision and confirm the details with you.
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Q: What if I don’t pay the studio fee in time?
A: The studio cannot be reserved until the fee is paid. If payment isn’t received, the session may be canceled or rescheduled.
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Q: Can I request a specific backdrop color?
A: Yes! Solid backdrop colors are available with at least two weeks’ notice. You can select your preference during booking.